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Terms and Conditions

Welcome to Annie’s Sole Paint (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our website and making a purchase, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

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Eligibility

To use our website and purchase our products, you must be at least 18 years old and have the legal capacity to enter into binding contracts. By using our website, you confirm that you meet these eligibility requirements.

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Orders and Acceptance

Order Placement

When you place an order on our website, you agree to purchase the products listed in your order. After you submit your order, you will receive an order confirmation email. This email acknowledges that we have received your order but does not constitute acceptance of your order.

Order Acceptance

Order acceptance occurs when we send you an email confirming that your order has been shipped. We reserve the right to refuse or cancel any order at our discretion, including in cases where the product is unavailable, there are errors in pricing or product information, or we suspect fraudulent activity.

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Pricing and Payment

Pricing

All prices on our website are listed in U.S. dollars and are subject to change without notice. The prices displayed at the time of purchase are the prices you will be charged. We strive to ensure that all pricing information is accurate, but errors may occur. If we discover a pricing error in your order, we will contact you to provide the option of confirming your order at the correct price or canceling it.

Payment Methods

We accept various payment methods, including credit cards and debit cards. Payment must be received in full before we process and ship your order. By providing your payment information, you authorize us to charge the applicable payment method for the total amount of your order.

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Shipping and Delivery

Shipping Policy

We ship orders via USPS within 2 business days of receiving payment. You will receive an email with tracking information once your order has been shipped. Shipping times may vary depending on your location.

Local Delivery

If you are located in Palm Beach or Martin County, FL, we offer free local delivery. Arrangements for local delivery will be made after your order is placed.

Shipping Costs

A flat rate shipping fee of $10 applies to all orders. This fee will be added to your order total at checkout.

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Delivery Issues

We are not responsible for delays or delivery failures caused by shipping carriers or factors beyond our control. If your order is lost or damaged during shipping, please contact us, and we will work with you to resolve the issue.

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Product Information and Use

Product Descriptions

We strive to provide accurate and up-to-date information about our products on our website. However, we do not warrant that product descriptions, images, or other content on our website are error-free, complete, or current. If you find that a product you receive does not match its description, please contact us.

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Product Use

Annie’s Sole Paint is intended for external use only on horses. By purchasing our products, you agree to use them as directed and to follow all warnings and instructions provided on the product packaging and our website.

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No Refund Policy

All sales are final. We do not offer refunds or exchanges for any products purchased on our website. If you encounter an issue with your order, please contact our customer service team, and we will assist you on a case-by-case basis.

Limitation of Liability

To the fullest extent permitted by law, Annie’s Sole Paint shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our website or the purchase of our products. Our total liability for any claim arising from your use of our website or products shall not exceed the amount you paid for the product(s) in question.

Intellectual Property

All content on our website, including text, images, logos, and product descriptions, is the property of Annie’s Sole Paint and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without our prior written permission.

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Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information when you visit our website and purchase our products. By using our website, you consent to the practices described in our Privacy Policy.

Changes to These Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any changes have been made constitutes your acceptance of the revised Terms and Conditions.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms and Conditions or your use of our website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Palm Beach County, Florida.

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Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please do not hesitate to contact us:

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